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A Different Kind of Smart-eBook

Applying Emotional Intelligence at Work

by Adele B. Lynn

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Do you have employees who are very intelligent but have other problems that lower their performance?

The ability to solve difficult equations may be a function of a person's IQ, but the ability to deal with everyday job stresses, shifting priorities, demanding customers, and difficult co-workers is a function of EQ or emotional intelligence. Those employees who score high on the EQ scale work with a different, yet vitally important kind of intelligence. Emotional intelligence is responsible for our ability to manage ourselves and our relationships with others

It is our emotional intelligence that will solve our retention and morale problems, improve our creativity, create synergy from teamwork, drive our purpose, and ignite the best and most inspired performance from our people.

There are five components of emotional intelligence.

1. A well-honed timing for emotional expression and emotional control
2. Empathy for others
3. Social expertise that allows us to develop strong working relationships
4. Personal influence that helps us advance our purpose with others
5. Integrity that aligns us with our life's purpose.

Each day in the workplace, an employee's emotional intelligence is put to the test. How many times have you heard a person say,

"I just couldn't help it, I was just so frustrated I had to react the way I did?"

As an employer, it's important that you recognize that those reactions can also paralyze the work that gets done. The reality is that it's inescapable. Emotion is present in the workplace. Everyday. Everywhere. The good news is that unlike IQ, which tends to remain fixed throughout a person's lifetime, EQ - emotional intelligence can be improved.

A Different Kind of Smart – Applying Emotional Intelligence At Work™ is designed to give training and development professionals the tools necessary for developing emotional intelligence with their clients and organizations.

Strong evidence and research has directly linked emotional intelligence to improved performance on the job. Depending on the type of job, competence in the area of emotional intelligence may account for as much as 75% of the skills and abilities needed for best performance.

Leadership performance especially, at all levels of the organization, from supervisors, team leaders, managers, and executives will improve as emotional intelligence concepts are learned and applied.

Results of applying the concepts in

A Different Kind of Smart – Applying Emotional Intelligence At Work™:

  • Use positive emotions to energize and motivate the workforce.

  • Understand how emotions link to performance and use this information to build a climate of high trust that results in improved performance.

  • Control the negative impact of emotions, which negatively affect morale and put the organization at risk for lawsuits and grievances.

  • Create a climate that will retain high potential and high performing individuals.

  • Influence organizational change.

  • Draw on both the rational mind and emotional mind, which enables greater creativity and innovation.

  • Build high trust with employees, customers, and stockholders.

Until now, few organized tools and approaches have been available for organizational development specialists, trainers, human resource professionals and coaches who wish to improve the performance of their clients and participants in emotional intelligence. A Different Kind of Smart – Applying Emotional Intelligence At Work™ is a concise HOW TO workbook that gives you step-by-step instructions and suggestions for improving emotional intelligence in the workplace.

 

All the information and skills you need in 5 Chapters

 

Part 1. Self Awareness and Control

Self-awareness means that we evaluate our strengths, weaknesses, values and beliefs. It also includes an understanding and predicting of our emotional reactions to situations.

Part 2. Empathy

Empathy is the ability to understand how others perceive different situations, and how they feel. It includes the ability to respond with sensitivity to others. Empathy is essential in dealing with employees, customers, and people in our personal lives.

Part 3. Social Expertness

Social expertness is the ability to build genuine relationships and bond with others. This includes expressing ourselves, even in conflict, in a way that builds relationships rather than destroys them.

Part 4. Personal Influence

Personal influence is the ability to inspire others through example, words, and deeds. This is the ability to motivate and lead others.

Part 5. Mastery of Purpose/Vision

Mastery of purpose is the ability to set the direction of our life and overcome obstacles along the way.

To buy now...Add to Cart or continue reading>>

Here's what others are saying…

"On a scale of 1 to 10, A Different Kind of Smart™ is a 15!! As a performance management professional, I've assessed/ leveraged employee/leadership skillsets (IQ) for a number of years. Emotional intelligence provides the boost, the fuel, the passion, to take average performance to outstanding performance."
Ginia Moodie Polyzos, Logos Development Group

"Emotional intelligence is the missing piece to enhancing work and life performance…and …A Different Kind of Smart™ is the richest model for mastering ourselves and our relationships yet."
Susan Allen, MarketSense Marketing Group

"You created a gift to the world of business. You have taken the subject of emotions - ordinarily disregarded in the business arena - and shown how they profoundly affect business performance. What's more, you have created a safe and practical way for leaders to deal with them in the workplace."
Brien Palmer, Partner, InterLINK Management

An investment in your company or organization.

The eBook: A Different Kind of Smart – Applying Emotional Intelligence At Work™ costs only $14.97 – (That's less than a nickel a day.)

Now it's time for you to decide. Take this important first step.You owe it to your company to build Emotional Intelligence in your employees. Make this the turning point in your organization.

Totally No Risk - Results are Guaranteed for Life

Our Iron Clad Money Back Lifetime Guarantee

If you buy A Different Kind of Smart – Applying Emotional Intelligence At Work™, eBook, and it isn't everything you thought it would be – simply let us know and you will receive a full refund - no questions asked. You can even keep the eBook. You have absolutely nothing to lose.

 

 

What will happen if you don't order the

A Different Kind of Smart - Applying Emotional Intelligence at Work

Most Likely Nothing!!! Nothing will change!!! AND Nothing will improve!!!

Remember…when it comes to building Emotional Intelligence- doing nothing, won't do it.

Low emotional intelligence may be costing your company a lot of money. This valuable workbook contains all the information you need.

What is an eBook?

Even though you see a picture of a book cover, an eBook is not a book you can hold in your hand. An eBook is an electronic document that looks like this on your screen.Adobe PDF icon

It is sent to you as an email attachment that is written in Adobe PDF format. This means that you can read it on any computer using Adobe Acrobat reader version 3.0 or higher. Adobe® Acrobat® Reader® is free software that lets you view and print Adobe Portable Document Format (PDF) files on all major computer platforms.

Simply download a free Adobe Acrobat Reader at the Adobe web site by clicking on the image below.
Get Acrobat Reader - Link

 

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Last modified: 3/25/05